NEW QUANTUM LOGOManaging for Program Success: Effective Communication

CE Course Overview

This CE video course is intended for team leaders, managers, supervisors, program administrators and those who want to accomplish goals they can’t do alone. The course covers a language and process for making strong commitments, and for increasing the likelihood that those commitments are kept. Specifically, the course covers the most effective way to make requests and offers so others know exactly what you are asking for, how people can respond to requests in ways that create strong commitments, and how people can manage commitments so that work gets done efficiently. By using the language and process offered in this course individuals and organizations can increase both program success and personal well-being.

CE Course Objectives

1. Learn how to make complete requests which insure the people you ask know exactly what you want and lead to clear mutual understanding of what needs to be done.

2. Be able to respond to requests people make of you realistically so that you don’t create false expectations and don’t overextend yourself.

3. Understand the difference between responding to requests from others and making offers to other people.

4. Understand the value of making complete requests, offers and commitments at work.

5. Be able to hold people directly accountable when they fail to fulfill commitments they have made to you.


For information on this new course and many more, visit Quantum Units Education

Beedie Savage – President of Quantum Units Education

Published by

Will Savage

Quantum Units Continuing Education provides online CEU training's to licensed professional mental health therapists, counselors, social workers and nurses. Our blog provides updates in the field of news and research related to mental health and substance abuse treatment.