Announcement of Website Upgrades

To All of Our Participants:

Thank you for your continued patronage of QUE as your CEU provider.

It is our policy to add 2 – 3 new courses each month to our site. However, March and April reflect huge upgrades to our website and program. As a result, new courses were not added. We are planning for new courses to be added in May.

Upgrades to the website are based upon a gathering of feedback over time from our participants. We appreciate and take seriously your feedback on the exam forms.

Please familiarize yourself below with the changes that have been made and that are still in the progress through the end of April.

Website
The website has been widened and the fonts changed and enlarged throughout to enhance viewing for participants who are visually impaired.


SmartLook Viewer

All course material now opens within the SmartLook Viewer. This was made available to improve the accessibility of our courses to even more participants. Within the Viewer you can: enlarge the fonts, email the course material to yourself or a friend, search for keywords, print the entire document at once or print just the page you are viewing. See how the SmartLook Viewer works.


Certificates

If you have an email address on file, certificates will automatically be ’emailed’ to all participants immediately after taking and paying for an online exam. As well, certificates will automatically be emailed to all home study participants. Be sure to check your inbox or your ‘spam’ folder for your certificates.


Exams
All online exams will be converted from the current ‘drop down’ menu answer choice to a ‘click button’ answer choice. This will make entering your answers on the electronic exam go much faster! You will see this change take place gradually with all existing exams throughout the month of April until all ‘current’ exams have been transferred to the new format.


Support

Please feel free to contact us with any questions you may have. Telephone Support hours are Monday – Thursday from Noon to 4:00 pm PST. In order to keep prices at a minimum for our participants we are unable to provide full time telephone support. Toll Free (877) 665-3311. Leave a message and your call will be returned within a few hours and no later than 24 hours.

Our online support ticket system functions 7 days a week. You will receive a prompt response. An email address is required to use the online support system.

Published by

Will Savage

Quantum Units Continuing Education provides online CEU training's to licensed professional mental health therapists, counselors, social workers and nurses. Our blog provides updates in the field of news and research related to mental health and substance abuse treatment.